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Privacy Policy

Last Updated: 6th December 2023

 

Thank you for choosing Nu Care Marketing India Pvt. Ltd! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your Personally Identifiable Information (PII) and other data when you interact with our haircare products and services.

1. Compilation of Personally Identifiable and Other Information

We may collect the following types of information when you use our products or visit our website:

a. Personally Identifiable Information (PII):

  • Name
  • Contact information (email address, phone number)
  • Billing and shipping address
  • Payment details

b. Other Information:

  • Demographic information
  • Hair type, concerns, and preferences
  • Usage patterns and preferences
  • Device and browser information

2. Use of Demographic/Profile Data/Your Information

We use the collected information for various purposes, including but not limited to:

  • Personalizing your experience with our products
  • Improving our products and services
  • Processing transactions and delivering products
  • Communicating with you about promotions, surveys, and updates
  • Analyzing and enhancing the effectiveness of our marketing campaigns

3. Sharing of Personal Information

We may share your personal information with trusted third parties under the following circumstances:

  • Service Providers: To facilitate our services, including shipping and payment processing.
  • Legal Compliance: When required by law or in response to valid legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

4. Security Precautions

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, and destruction. We implement industry-standard security measures to safeguard your personal information.

5. Consent

By using our products and services, you consent to the terms of this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

6. Legal Data Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at ops@nucaremarketing.com or +91-95677 26869.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. Please check back periodically for updates.

For any questions or concerns regarding our Privacy Policy, please contact us at ops@nucaremarketing.com or +91-95677 26869.

Thank you for trusting Nu Care Marketing India Pvt Ltd. with your personal information. We appreciate the opportunity to serve you and are committed to maintaining your privacy.

 

SHIPPING POLICIES

 

Thank you for choosing Nu Care Marketing India Private Ltd. for your hair beauty product needs. We are committed to providing you with exceptional products and services. Please take a moment to review our shipping policy.

 

  1. Shipping Locations:

We currently offer shipping services for hair beauty products within the territory of India. We do not offer international shipping at this time.

 

  1. Order Processing Time:

All orders will be processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

Please note that custom or made-to-order products may have longer processing times, and this information will be clearly indicated on the product page.

  1. Shipping Methods:

We offer multiple shipping methods to cater to your specific needs:

 

Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery within India.

Express Shipping: If you need your order urgently, we offer express shipping, which usually takes 1-2 business days for delivery within India. Additional charges may apply for this service.

  1. Shipping Charges:

Shipping charges will vary based on your location, the weight of the products, and the selected shipping method. The exact shipping cost will be displayed during the checkout process.

 

  1. Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package’s delivery status. You can also log in to your account on our website to check the order status.

 

  1. Delivery Issues:

If you experience any issues with the delivery of your order, please contact our customer support team at ops@nucaremarketing.com  or +91-95677 26869 for assistance. We will do our best to resolve any problems promptly.

 

  1. Missing or Damaged Items:

In the rare event that your order arrives with missing or damaged items, please notify us within  7 days of receiving the package. We will arrange for a replacement or a refund as appropriate.

 

  1. Returns and Refunds:

For information on returns and refunds, please refer to our https://www.nucaremarketing.com/refund_returns/  page.

 

  1. Force Majeure:

We will not be held responsible for delays in shipping or failure to fulfill orders due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.

 

  1. Contact Information:

If you have any questions or concerns regarding our shipping policy, please contact us at ops@nucaremarketing.com or +91-95677 26869. Our customer support team is here to assist you.

 

Note: This shipping policy is subject to change without prior notice. Please check our website for the most up-to-date information regarding shipping.

 

Thank you for choosing Nu Care Marketing India Pvt. Ltd. for your hair beauty product needs. We appreciate your business!

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